The Expert Water Removal Team takes pride in the services that we provide and the client relationships that we build. Both management and our IICRC certified technicians average a company tenure of 4 years, and each bring with them a decade of industry experience. Professionalism is our guarantee. All staff are background approved, and pass the drug screening process. Technicians speak English and bilingual project management staff is also available upon request.
President and founder of Expert Water Removal, Barry is an alumni of Auburn University, and hand-selected Sarasota to be the company’s headquarters for its recreational offerings including golf and fishing. Outside of the office, Barry spends time with his wife and children, 1 boy and 2 girls. Learn more about Barry and the history of Expert Water Removal.
Vice President, Southern Division
A New York native, Santos has 19 years industry experience. As a state licensed general contractor, and four-year professional with the EWR team, he is in charge of Expert Water Removal’s Repair Division. In addition to managing each reconstruction crew, Santos works directly with insurance adjusters and property owners to identify the extent of damage and to prepare estimates. Santos is married and enjoys his two children.
One of our project managers. If you have an emergency water situation, mold or fire, John is going to manage your job. He will come to educate you on the extent of your issue, how to mitigate it, how much it could cost and the best way deal with your insurance and adjuster. he is kind and level headed and you will feel reassured that all will be taken care of. He will email you updates and return phone calls promptly. Outside of work, John is an individual who enjoys cooking, wine and gourmet cuisine. He also supports New England’s fine sports teams, and is originally from Boston.
Nick is an expert in water removal who joined the Drain Team four months ago. He had his own company in North Carolina doing the same type of work, but decided he wanted to return to Florida.North Carolina’s loss is definitely our gain. Nick is engaged to be married and in addition to spending time with his lovely fiancé, he enjoys boating, fishing, and generally being out on the water.
Shannon is a Drain Team project manager for repairs and brings two years’ experience in construction to this
position. He is also OSHA certified and an expert in water removal. Shannon loves to be outdoors and spends his free time kayaking, hunting and fishing, or taking his motorcycle out for a spin.
Business Development Consultant
Joshua Cuthbertson is our newest Business Development Consultant. He has worked in numerous departments for us, so is adept with all the nuances of the business. He has joined the team to help grow and protect your business. Residing now in Fort Myers for the last 20 years, Joshua was born and raised in Florida, and graduated from Florida Atlantic University with a Bachelor’s degree. He enjoys all Florida has to offer from kayaking and camping spring fed rivers to fishing and diving in the Keys.
Project Manager, Emergency Services & Mold Damage
Jim started with Expert Water Removal in 2015. He brought to us an impressive history of disaster recovery experience, including serving as a Manager and President of a company for five years. He moved to the Sarasota/Bradenton area from Philadelphia in 1993.
Emergency Service/Mold Production Manager
Keith is always ready to jump into action when you have an emergency. He will meet with your adjuster when the claim is moving along and explain the whole process to you to help you understand what will be happening in your home or business as we mitigate your damage. He is friendly and reliable and we are happy to have him as a part of our team. When you need an expert, Keith has the experience to take care of you!
Project Manager, Emergency Services
Sherry is the Project Manager who provides estimates for services related to water, mold and fire damage. Although she has been with Expert Water Removal for only a short time, she brings with her 25 years of experience, including 18 years at a similar company in Indiana. She had worked as a manager for a dry cleaning business when the owners asked if she would like to move into restoration. This was in 1989 and she hasn’t looked back. When not at work, Sherry and her husband enjoy taking their pontoon boat on the Gulf during calm seas.
Customer Care Coordinator
When you call us, you will most likely speak with Jill. She is an EXPERT at streamlining your claim, an information Guru, a schedule Wizard and a comforting voice in a crisis. She is essentially our Air Traffic Controller getting the people in need connected to the Experts that can help. When it is urgent, call an EXPERT!
Customer Care Coordinator
Julie is very new to Expert Water Removal but has quickly fit in to double the customer care coordination team as we grow. She has many years of customer service experience and training service technicians. Julie is married with two grown children and enjoys fishing and boating.
Meet Tim Olds, one of our newest Sales team members. Tim comes to us with many years of sales experience and an amazing, enthusiastic attitude. He has done time with all of the departments in Expert Water Removal, so he knows the business from all angles. He is not afraid to pull on his boots and jump in wherever he is needed. He has a fantastic sense of humor and is quick on his feet. His attitude is contagious! You will see him at trade shows, meetings and hitting the streets each day to help people know that the EXPERTS are ready to service your needs.
Married with two sons, from Zambia, Nelson has served with Expert Water Removal for 5 years and fulfills both team leader and production manager roles. In charge of operations with 7+ year’s industry experience, he also schedules and oversees crew training. His hobbies include automotive repair and working on mechanic troubleshooting as a distinct pleasure.
Alex brings with him 3 years’ experience in water restoration and emergency construction services. He is one of the first persons our customers meet so he is very experienced at being patient and reassuring while assessing damage to give them the right information. A dedicated father of a 4 year old daughter, he enjoys reading, Dungeons and Dragons, and cinema, including old-time movies.
Senior Marketing Manager
Gail is a Senior Marketing Manager who came to us through an odd route. Her condo flooded and the owners were in France so it fell to Gail to manage the problem. She contacted Expert Water Removal and offered several suggestions as to how they could manage the problem. At one point she said, “I should work for you guys,” and a year later she started with us. She is Water Certified by the Institute of Inspection Cleaning and Restoration Certification (IICRC) to address the loss due to water damage. Gail and her husband moved to Sarasota from Indiana 14 years ago and in her free time she enjoys spending time with her 6 children and 6 grandchildren.
Office & Compliance Manager
Our office & compliance manager. Wanda has been with the company for over 7 years. She has been the “jack of all trades” in her time with expert water removal. “hats” have included: phones, bookkeeping, dispatch, human resources shipping and receiving, insurance specialist, software implementation, chief cook and bottle washer. If it has happened, she knows it, and if it needs to happen, she can make it. She is a proud new grandmother and a jewel in our crown. If you need to talk to our office expert, Wanda is the one! In the words of fried green tomatoes, “to Wanda!”
Head of our accounting department. If you are paying us, or we are paying you… she’s your gal. She promptly sends invoices and only dispatches “Guido” when necessary. She will lovingly remind you that you might have forgotten to drop the check in the mail. Or she will take your emergency call and get someone dispatched to you immediately. She is also good at digging out what has or has not been sent in by your insurance. Super Sleuth and super dependable. We welcome Susan to our team of Experts!