May companies offer a fast response and modern equipment. However, Expert Water Removal is committed to returning customers to pre-loss status faster than anyone else. That commitment separates Expert Water Removal from the competition in three key ways.
Dedicated Project Management
For starters, a dedicated Project Manager is assigned specifically to your job. The Project Manager is your single point of contact –guiding you through all repairs, cleanup and even insurance claims. No job is finished until the project manager receives your Certificate of Satisfaction.
Total Job and File Transparency
After the immediate issues are controlled and the environment is safe, the Expert Water Removal team documents the damage. All files, notes, photos, etc. are available anytime from the internet to property managers, owners or insurance personnel. Along with the DASH system for direct billing insurance claims, this assures that all work and claims are transparent and valid. The result is a swift resolution with least amount of hassle.
Independent Survey on EVERY Job
After each job, an independent group conducts a thorough survey of all parties to determine strengths and weaknesses. The survey score is used to improve operations and evaluate employee performance.
Quick, 1-Hour Response Time Minimizes Damage
Expert Water Removal delivers every aspect of service and support required to return your property to pre-loss condition. With 24-hour, 365-day emergency service and a team of certified IICRC technicians, Expert Water Removal’s team will arrive within one hour of your call. This quick response prevents further damage and ensures the cleanup process starts immediately. Every truck arrives loaded with the world’s fastest drying systems and proudly displaying the Expert Water Removal logo.
Reliable, Broad Expertise – Solve All Water Problems with One Phone Call
Expert Water Removal is a state licensed, maximally insured, A+ Better Business Bureau general contractor. Leading-edge technology allows Expert Water Removal to detect underlying damage and minimize costs in a variety of areas, including:
- Water removal
- Sewage removal
- Smoke and fire damage restoration
- Professional mold removal and remediation
- Emergency board-ups